IQ Mobile
IQ Mobile Voicemail
Setup
To configure voicemail, dial 555 (or +447870020555 if you need the full voicemail number). The default PIN is 0000 — change this promptly. Do not withhold your number during setup, as the network must verify your identity.
When Calls Route to Voicemail
Incoming calls transfer to voicemail when you are without signal, your phone is powered off, or calls remain unanswered. These routing conditions are referred to as "diverts" and can be customised.
Cost Information
Calls to your voicemail (dialling 555 from your handset) when in the UK or EU are free. Outside the EU, roaming charges apply.
Recording a Personal Greeting
Dial 555 from your IQ Mobile SIM and follow the prompts from the automated menu to record a custom greeting.
Saving Voicemail Messages
After listening to a message, the system prompts you to repeat, delete, or save. Select the appropriate keypad button.
Disabling Voicemail
You may disable voicemail by contacting customer services. When disabled, callers will not be able to leave you a voicemail. Changes may require up to 24 hours to take effect.
Diverts and Call Forwarding
Conditional diverts can be configured through your phone settings (typically under call forwarding/call diverting). The voicemail number is +447870020555.
Alternatively, dial specific codes directly:
| Code | Action | Direction |
|---|---|---|
| *002078700205551115# | Set all diverts | Turn on |
| 00211# | Remove all diverts | Turn off |
| ##004**11# | Remove conditional forwards | Turn off |
| 21[number]# | Forward all calls (unconditional) | On |
| 67[number]# | Forward if busy | On |
| 62[number]# | Forward if unreachable | On |
| 002[number]# | Forward all forwards | On |
| 004[number]# | Forward conditional forwards | On |
Still need help?
Our UK-based team is here for you