Pricing, Roaming & International
Full rate information for out-of-bundle usage, international calls, and roaming. All prices include VAT.
Coverage zones
Charges vary by zone. Find which zone your destination falls into below.
Zone 1Europe & Channel Islands▾
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (inc. Channel Islands, Jersey, Guernsey, Isle of Man)
Zone 2Key English-speaking countries▾
Australia, Canada, South Africa, United States
Zone 3Americas, Middle East & Asia▾
Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Bangladesh, Barbados, Bermuda, Brazil, Cayman Islands, Chile, China, Colombia, Dominica, Ecuador, Ghana, Grenada, India, Israel, Kenya, Macau, Mexico, Moldova, Monaco, Montserrat, New Zealand, Nicaragua, Peru, Puerto Rico, Qatar, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Singapore, Turkey, Turks and Caicos Islands, United Arab Emirates, Uruguay, Venezuela, Vietnam
Zone 4Extended coverage▾
Azerbaijan, Belarus, British Virgin Islands, Brunei Darussalam, Costa Rica, Egypt, Georgia, Guyana, Indonesia, Jamaica, Japan, Kosovo, Macedonia, Mauritius, Oman, Panama, Serbia, Sri Lanka, Trinidad and Tobago, Ukraine
Zone 5Africa, South-East Asia & more▾
Afghanistan, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Cambodia, Cameroon, Cape Verde, Democratic Republic of Congo, Dominican Republic, El Salvador, Gabon, Gambia, Greenland, Guinea, Guinea-Bissau, Hong Kong, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Lebanon, Lesotho, Liberia, Madagascar, Malaysia, Mali, Mongolia, Montenegro, Morocco, Nepal, Niger, Nigeria, Pakistan, Philippines, Senegal, Seychelles, Sierra Leone, Sudan, Taiwan, Tajikistan, Tanzania, Thailand, Tunisia, Uganda, Uzbekistan, Zambia
Zone 6Rest of world, maritime & satellite▾
All remaining countries not listed in Zones 1–5, plus maritime, aircraft and satellite networks
UK out-of-bundle charges
Applies when you have used up your monthly allowance, or for call types not included in your plan.
| UK mobiles | 5p /min |
| Landlines | 10p /min |
| Voicemail | 5p /min |
| Call forwarding | 3p /min |
| 0500, 0800, 0808 numbers | Free |
| 101 (non-emergency police) | Free |
| Access charge (084, 087, 09, 118) | 10p /min |
| Text (SMS) | 5p /SMS |
| Picture message (MMS) | 24p /MMS |
| Mobile data | 10p /MB |
International charges
Rates for calls and texts made from the UK to numbers in other countries.
Calls to international numbers
| Zone 1 | 7p /min |
| Zone 2 | 20p /min |
| Zone 3 | 25p /min |
| Zone 4 | 30p /min |
| Zone 5 | 40p /min |
| Zone 6 | 58p /min |
SMS to international numbers
| Zone 1 | 7p /SMS |
| Zones 2, 3, 4, 5, 6 | 12p /SMS |
Inbound calls from abroad are free while you are in the UK.
Roaming charges
Rates for using your phone while abroad. Inbound SMS and inbound MMS are always free in any zone.
Outbound calls (from abroad)
| Zone 1 | 7p /min |
| Zone 2 | 10p /min |
| Zone 3 | 60p /min |
| Zone 4 | 72p /min |
| Zone 5 | £2.16 /min |
| Zone 6 | £4.32 /min |
Inbound calls (received abroad)
| Zone 1 | 1p /min |
| Zone 2 | 6p /min |
| Zone 3 | 6p /min |
| Zone 4 | 10p /min |
| Zone 5 | 50p /min |
| Zone 6 | 72p /min |
Outbound SMS while roaming
| Zone 1 | 2p /SMS |
| Zone 2 | 12p /SMS |
| Zone 3 | 24p /SMS |
| Zone 4 | 48p /SMS |
| Zone 5 | 96p /SMS |
| Zone 6 | 96p /SMS |
MMS while roaming
| Outbound MMS (any zone) | 96p /MMS |
| Inbound MMS (any zone) | Free |
Frequently asked questions
What's the difference between international and roaming?▾
International charges apply when you make calls or send texts from the UK to someone in another country. Roaming charges apply when you use your phone (calls, texts, or data) while you are physically outside the UK.
Do I need to do anything before travelling?▾
It's always advisable to call our customer services team before travelling to ensure there are no bars on your account that could prevent use abroad.
Are incoming calls free in the UK?▾
Yes — all incoming calls are free while you are in the UK.
Are incoming SMS messages free while roaming?▾
Yes — inbound SMS is free of charge while in any zone.
Are incoming MMS messages free while roaming?▾
Yes — inbound MMS is free while in any zone. Outbound MMS while roaming is 96p per message from any zone.
When will I be billed for roaming charges?▾
Typically on your next invoice, however it can take up to 3 months to be billed for international or roaming charges depending on when the network reports them to us.
Why am I getting no service abroad?▾
Your handset will usually select a network automatically. If not, try manually selecting a network in your device settings. If that doesn't help, contact our customer services team.
Travelling soon?
Our IQ Go travel SIM is designed for hassle-free roaming — with data bundles for Europe and beyond.