Switching to IQ Mobile — Your Complete Guide

Switching to IQ Mobile is simple and takes less than 10 minutes. Here's the full picture.

Why people switch to IQ Mobile

• No long-term contracts — cancel any time with no exit fees.
• The best UK 5G network at a fraction of what the big networks charge.
• UK-based support from a team that picks up the phone.
• Transparent pricing — the price you see is the price you pay.
• Travel SIMs for Europe and worldwide under the same account.

Before you switch — check your current contract

If you are in a contract with your current network, check when it ends. Leaving early usually incurs early termination charges (the remaining months' cost). If you are outside of contract or rolling monthly, you can leave immediately — your provider cannot charge you.

Keeping your number

Text PAC to 65075 from your current SIM to get your Porting Authorisation Code. It arrives in seconds and is valid for 30 days. Enter it during your IQ Mobile activation and your number transfers the next working day. See our full Porting Your Number guide for details.

The switching process

1. Order your IQ Mobile SIM (£10, physical or eSIM) — no plan commitment yet.
2. Text PAC to 65075 on your old SIM.
3. Activate your IQ Mobile SIM at my.helloiq.uk and enter your PAC code.
4. Choose your monthly plan (from £7/month).
5. Your number transfers the next working day.
6. Cancel your old contract (your provider must cancel within 1 working day of your request).

Switching from a big network?

Whether you're leaving EE, Vodafone, O2, or Three — the process is identical. You do not need to speak to your current provider to port your number; the PAC code process handles it automatically.