No contracts, no catches — cancel any time, no questions asked. See our plans

Handset Information

iPhone — Reset Network Settings

Resetting network settings may be necessary when swapping SIMs, roaming internationally, or following network operator guidance.

Step 1: Access the Settings menu from your home screen, then navigate to the General menu.

iPhone Settings and General menu

Step 2: Within General settings, scroll downward to locate the "Transfer or Reset iPhone" option.

Transfer or Reset iPhone option in General settings

Step 3: Select the Reset button within the Transfer or Reset iPhone menu.

Reset button highlighted in Transfer or Reset iPhone menu

Step 4: When the reset options appear, select "Reset Network Settings" specifically. Other reset options have different effects and should be avoided.

Reset Network Settings option selected

Resetting network settings will remove saved Wi-Fi passwords and VPN configurations. Your apps and data will not be affected.

Still need help?

Our UK-based team is here for you

Text