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Move your home phone number to IQ Home

Already have IQ Home? You can keep the home phone number your family and friends know. Calls to it will ring your IQ Home line instead. It costs £25 (including VAT), once.

How it works

  1. Tell us your email address and order number below. We’ll email you a link.
  2. Pay the £25 fee.
  3. Fill in and sign a short form. Have your latest home phone bill handy.
  4. We do the rest. It usually takes 1 to 2 weeks, and your old phone keeps working until then.

Before you start

  • We can move home phone numbers that start 01 or 02.
  • Moving your number ends your home phone service with your current phone company. If your broadband uses the same line, it may stop too. Check with your broadband company first.
  • If you have a personal alarm, a telecare pendant or a burglar alarm that uses your phone line, check with its provider first.

Find your order

Don’t have IQ Home yet? Order it here and choose “Keep a number I already have”. Questions? Call us on 01225 588 101.

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